Articles

Six Tips to Build Peer Trust & Respect

By Nettie Muhammad, Counselor, HCC Coleman College for Health Sciences

Nov 18, 2024

1. Speak Up with Confidence 📢
   • Ask Questions: Never hesitate to ask for clarification or help, even if you fear sounding uninformed. Your question might help others who have similar doubts.
   • Share Ideas and Concerns: Your perspective is valuable. Speak up in a respectful way if you have a suggestion or notice something that could improve patient safety or team dynamics.
     
     
2. Practice Active Listening 👂
   • Listen with Empathy: Pay attention to what your peers are saying without thinking of how to respond immediately. Make sure others feel heard and respected.
   • Acknowledge Contributions: Repeat or affirm ideas shared by others, even if you don’t agree with them. Phrases like, “I hear your point," and "it’s important” can create an inclusive atmosphere.
     
     
3. Use Inclusive Communication 💬
   • Avoid Interrupting: Wait until others have finished speaking before sharing your thoughts. This shows respect and encourages everyone to participate.
   • Choose Words Carefully: Be mindful of how your words might be interpreted, especially in high-stress situations. Use supportive and encouraging language.
     
     
4. Address Mistakes Constructively 💡
   • Focus on Solutions: When discussing mistakes, focus on how the team can learn and improve rather than placing blame. Example: “Let’s figure out how to avoid this in the future.”
   • Reflect on Mistakes: If you make an error, own it and discuss how you can improve. This sets a positive example for others and reinforces a growth mindset.
     
     
5. Encourage & Provide Peer Support 🤝
   • Offer Help Freely: If you notice a peer struggling, ask how you can support them. Simple gestures of support can make a big difference.
   • Celebrate Successes Together: Acknowledge and celebrate the successes of your peers. This builds a sense of team cohesion and trust.
     
     
6. Be Mindful of Nonverbal Cues 👥
   • Maintain Open Body Language: Crossed arms or a lack of eye contact can unintentionally send negative messages. Be aware of how your body language affects others.
   • Practice Calm Breathing: In stressful situations, take deep breaths to stay composed and respond thoughtfully rather than react impulsively.
     
     

Remember: Psychological safety is a shared responsibility. By supporting each other, we create an environment where everyone feels valued, respected, and able to learn and grow.